Case Studies
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
Modernizing an Agent Portal for Faster Workflows and Smarter Navigation
A full UX overhaul for a regional insurance carrier, enhancing agent efficiency, reducing errors, and creating a scalable platform built for future growth.
Agent Speed Up
45%
Training Time Down
25%
Modernizing an Agent Portal for Faster Workflows and Smarter Navigation
A full UX overhaul for a regional insurance carrier, enhancing agent efficiency, reducing errors, and creating a scalable platform built for future growth.
Agent Speed Up
45%
Training Time Down
25%
Modernizing an Agent Portal for Faster Workflows and Smarter Navigation
A full UX overhaul for a regional insurance carrier, enhancing agent efficiency, reducing errors, and creating a scalable platform built for future growth.
Agent Speed Up
45%
Training Time Down
25%
Redesigning a Digital Benefits Platform for Clarity and Self-Service
Transforming a high-volume support burden into a seamless user experience through intuitive design, smart self-service tools, and cross-team collaboration.
User Errors Down
30%
Support Tickets Down
50%
Redesigning a Digital Benefits Platform for Clarity and Self-Service
Transforming a high-volume support burden into a seamless user experience through intuitive design, smart self-service tools, and cross-team collaboration.
Bookings Up
30%
Support Tiickets Down
50%
Redesigning a Digital Benefits Platform for Clarity and Self-Service
Transforming a high-volume support burden into a seamless user experience through intuitive design, smart self-service tools, and cross-team collaboration.
User Errors Down
30%
Support Tickets Down
50%
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
Revamping the Tire Shopping Experience for Speed and Simplicity
A customer-first redesign that streamlined online tire selection, improved conversion rates, and aligned digital tools with in-store service excellence.
Bookings Up
18%
Engagement Up
22%
An expert in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
9 years
9 years
9 years
9 years
9 years
of industry exeperience.
Currently works as
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
at Centric Consulting
An expert in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
9 years
9 years
9 years
9 years
9 years
of industry exeperience.
Currently works as
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
at Centric Consulting
An expert in
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
UX/UI Design
with over
9 years
9 years
9 years
9 years
9 years
of industry exeperience.
Currently works as
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
Senior UX Designer
at Centric Consulting